Frequently Asked Questions

Yes, OEM and ODM logo customization are supported. Trademark authorization is required, and a minimum order quantity applies.

We provide free replacement parts for quality problems caused by our production.

All products undergo 100% full inspection before packaging and delivery.

Standard in-stock parts can be shipped immediately after payment confirmation. Custom or non-stock parts take 5–30 working days.

You may contact us by email to confirm product details. We will issue a formal PI for your confirmation. Once confirmed, we will arrange production and shipment immediately.

We ship the goods via Ningbo or Shanghai port.